AutoSEO for customer experience teams
Know what AI tells your customers. AI reputation monitoring for CX teams.
Customers ask AI about your support, return policy and reliability before they contact you. AutoSEO tracks those answers across 16 engines, extracts praise and criticism, and checks claims against your own documentation.
The challenge
Customers ask AI before they ask you. The answer sets expectations.
- 01
Wrong answers create tickets
When an assistant gets a policy, price or feature wrong, customers arrive with the wrong expectation — and your team has to correct it.
- 02
Old complaints resurface
AI engines summarize reviews and forum threads. A problem you fixed last year can still be how they describe you today.
- 03
Nobody owns the AI answer
Support tracks tickets, marketing tracks rankings. What AI says about your service quality falls between the teams.
How CX teams use AutoSEO
From customer question to corrected answer.
See what AI praises and criticizes
Statements about your support, pricing and reliability, grouped by theme and compared with your competitors.
AI brand sentimentCheck answers against your docs
Add reference documents as PDF, text or URL, and Fact Check flags contradicted, unsupported or outdated claims per engine.
AI fact checkFind the threads behind the answers
The forums, review sites and community posts engines cite when they describe your service.
AI citation trackingTrack support questions on every engine
Monitor how 16 AI engines answer the questions customers ask before they contact you, in every market you serve.
AI visibility trackingPublish clear answers
Turn recurring questions into FAQ and how-to pages scored for AI answers, pushed to WordPress or Webflow.
AI content optimizationHand fixes to the right team
Recurring criticism and inaccurate claims become tasks with evidence, synced with Jira, Linear, Asana or ClickUp.
AI SEO tasks
Example prompts
Questions customers ask AI about you
Track them in AutoSEO to see which brands AI recommends.
- Does Acme have good customer service?
- How do I cancel my Acme subscription?
- What is Acme's return policy?
- Is Acme reliable, or are there common problems?
- How do I contact Acme support?
- What do customers complain about most with Acme?
- Which provider has the best customer support for small businesses?
Why CX teams choose AutoSEO
Fewer surprises, better first impressions.
- 01
Accurate answers about your policies
Fact checks show where engines misstate your terms, so you can fix the pages they rely on.
- 02
A new source of customer feedback
Recurring criticism in AI answers shows which service topics shape your reputation right now.
- 03
One view for every team
Support, marketing and product read the same answers, with roles and per-project access for each team.
FAQ
Frequently asked questions
Why should customer experience teams care about AI search?
Customers ask AI assistants about support quality, policies and common problems before they contact a company. The answers set expectations. If they're outdated or wrong, your team deals with the consequences in tickets and reviews.
How do I see what AI says about our customer service?
Track prompts such as “Does Acme have good customer service?” across the engines your customers use. AutoSEO stores every answer, extracts praise and criticism by theme and shows how you compare with competitors over time.
Can AutoSEO detect incorrect information about our products or policies?
Yes. Fact Check compares claims in AI answers with the reference documents you provide and labels them as matched, contradicted, unsupported or outdated, with a severity and the exact quotes. You can resolve or ignore findings and see whether they come back.
Which sources do AI engines use for reviews and complaints?
AutoSEO lists every cited URL and groups sources by type, including forums, user-generated content, reviews and news. You see which threads and review pages feed the answers about your brand.
Can support and marketing work in the same project?
Yes. Invite colleagues with the Owner, Admin, Member or Client role or a custom role, and control access per project. Everyone signs in with a magic link — no passwords to manage.
How much does AutoSEO cost?
The open-source edition is free to self-host with every feature and no limits; AI and data providers bill self-hosters directly. AutoSEO Cloud, hosted in Germany, costs $50 per workspace per month with up to 10 projects, unlimited users and $10 of AI and data usage included.
More solutions
Built for every team that AI search affects.
See what AI tells your customers
Start with an AutoSEO Cloud workspace for $50/month, or self-host the open-source edition for free.